Dispatch, SLAs and PPM at portfolio scale.
AI reads the request, classifies the trade and urgency, and assigns the technician who is closest, qualified and free — with the parts and access already arranged.
What we will show you
Bring one real fault.
Describe it the way a tenant would, with the photo. Watch the triage, the assignment and the SLA clock — then change the description and watch them change.
What changes, specifically.
Not a feature list. The four things that are costing you time now, and what replaces them.
What it looks like today
- Requests arrive by phone, WhatsApp, email and walk-in
- Dispatch depends on one person knowing who is where
- Technicians arrive without the right part and return twice
- SLA performance is asserted rather than measured
With AQARI ONE
- Every channel into one triaged queue
- AI classification of trade, urgency and likely parts
- Assignment by proximity, skill, certification and load
- Offline mobile capture with photos, readings and signatures
- SLA clocks, escalation and breach reporting from real timestamps
- Vendor invoices matched three ways before approval
Eight screens that would each be a separate product elsewhere.
Same records, same permissions, same ledger. Switch between them without switching systems.
What an owner sees when they log in: income, occupancy, collections and this month's statement — from the live ledger, not a nightly export.
A single asset, floor by floor. Occupancy, expiries, service-charge recovery and compliance status in one view.
The dispatch board. AI classifies each request by trade and urgency, then assigns the technician who is closest, qualified and free.
Ask a question in a sentence. The answer comes from your own records, with the sources cited and any action held for approval.
Portfolio performance computed from the general ledger, so the number on the chart is the number in the accounts.
Every enquiry from every channel in one pipeline, qualified and matched to available units before an agent opens the file.
Terms to signature to Ejari to revenue schedule. Eight stages, one record, no re-keying between them.
Native apps for technicians, inspectors and agents. Full offline capture, because the plant room has never had signal.
See it running on your own portfolio.
A 45-minute session with an engineer who knows the domain, not a slide deck. Bring a real lease, a real invoice and your hardest question.
No sales sequence. One engineer, 45 minutes, your data model on screen.